Shipping Details

  • WHERE DO YOU SHIP?

    We currently ship in Australia and Hongkong

  • WHAT ABOUT SHIPPING RATES?

    We currently offer free shipping in Australia and Hongkong

  • CAN YOU CLARIFY SHIPMENT PROCESSING TIME?

    All orders are processed within 2 hours on business days between 8am-7pm Monday to Friday and are usually shipped within 2 to 5 business days. Orders are not processed, shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, or during periods of high traffic, shipments may be delayed by up to 2 business days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

  • CAN YOU CLARIFY SHIPMENT PROCESSING TIME?

    All orders are processed within 2 hours on business days between 8am-7pm Monday to Friday and are usually shipped within 2 to 5 business days. Orders are not processed, shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, or during periods of high traffic, shipments may be delayed by up to 2 business days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or phone.

  • SHIPPING TIMES

    (You may receive your items quicker!!)

    Country Shipping Time
    Australia 1-2 business days
    Hongkong 2-4 business days

  • SHIPPING DELAYS

    Delivery delays can occasionally occur. Unfortunately, this is out of our control and in the hands of USPS, Canada Post or Australia Post. If for any reason your item is delayed more than 35 days we will resend it free of charge.

  • SHIPMENT CONFIRMATION & ORDER TRACKING

    You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 – 48 hours if shipped domestically. Please note - if your shipment is coming from our overseas manufacturing partners, tracking data is not updated until your package clears customs, usually within 7-12 business days of ordering.

  • CUSTOMS, DUTIES & TAXES

    Timeandcompany.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).