We take utmost care of quality in manufacturing your Time & Company watch, and are absolutely sure that you will be able to flaunt it for a long time. All Time & Company watches are covered under a 24-month warranty from the date of purchase, covering any defects in manufacturing including watch movement, indexes, dial and hands. Other parts that are not listed above are not covered by this warranty. If the product is returned during the warranty period, Time & Company will replace any defective watch at no additional expense, within a reasonable time, after the product is returned. To make the warranty process seamless and quick, we request you to contact us with the following information in the unlikely event of a watch defect:
- Order number (available in your confirmation email).
- Order receipt.
- Pictures and/or video of the defect.
- Description of the defect.